Terms & Conditions

Home Noco is not liable for any indirect, special, consequential or incidental damages including, without limitation: lost profits or revenues, costs of replacement goods, loss or damage to goods or services arising out of the use or inability to use this site or any product purchased from homenoco.com, damages resulting from use of or reliance on the information present.

SECTION 22 – CUSTOMS CHARGES

If there is a tariff, we will be responsible for 20% of this amount. If you are not sure about it, please contact us at [email protected].

SECTION 23 – PROMOTIONS

When using coupon codes, please be advised that we only accept one code that was provided. We sometimes run promotions where we sponsor a free gift or a free lamp if a certain order minimum value is met. We only provide one free lamp or give per customer.

SECTION 24 – PRICING ERRORS

Due to human error, our site may list an occasional incorrect price. While we make every effort to ensure these mistakes do not happen, Home Noco cannot honor incorrect prices. In the event an error is found, we will inform the customer before the order is placed. At that time the customer will have the option to place the order with the correct pricing, or to cancel their order completely. Home Noco makes every effort to provide reliable information; however, we do not guarantee the accuracy, completeness or reliability of information appearing on the website. The website may contain errors and omissions relating to product description, pricing and availability. We reserve the right to correct or update errors or omissions and to change information at our discretion without prior notice. We also reserve the right to cancel an order for a product in the event of an error or omission in the description of such product, including incorrect pricing information, whether due to a typographical error, an error in information received from our suppliers, or otherwise.

SECTION 25 – CANCELLED ORDERS

You may cancel an order that has not been shipped within 2 days after the order is confirmed unless it is a special order or customized product. We reserve the right to deduct a cancellation fee of a minimum of up to 25% for any orders canceled after 2 days. All cancellations must be made in writing and confirmed by our customer service. Orders that have already shipped cannot be canceled, and the client is responsible for any outbound and return shipping charges. 

SECTION 26 – European – U.S. Models

We are committed to providing a first class customer experience with our products. Under some circumstances, we might ship a product that states the voltage of 220V instead of the voltage of 110V. Despite the fact you had ordered the 110V model, sometimes there is no such version available . The reason for that is the fact that certain light fixtures are manufactured for the worldwide market. You can absolutely run your fixture that states 220V on 110V U.S. voltage. It does cover the full voltage range and is safe to use.